Terms of Service

Welcome to Proundfur. By accessing our website or purchasing from us, you agree to these Terms of Service.

Store Role

Proundfur is an independent product sourcing and marketing platform. We curate, market, and sell pet-care products through our Shopify storefront. Products may be fulfilled by third-party suppliers, manufacturers, warehouses, or logistics partners.

Product Information

We aim to present product information accurately based on supplier-provided details, available product data, and our own product page descriptions. Product colors, packaging, sizing, and minor details may vary slightly due to supplier batches, screen settings, or manufacturing updates.

Orders and Payment

By placing an order, you confirm that the information you provide is accurate and that you are authorized to use the selected payment method. We reserve the right to cancel or refuse orders suspected of fraud, abuse, incorrect pricing, unavailable inventory, or fulfillment issues.

Shipping and Fulfillment

Products may be fulfilled directly by third-party suppliers. Shipping times are estimates and may vary. Please review our Shipping Policy for more information.

Returns and Refunds

Return and refund eligibility is governed by our Return Policy. Because items may be fulfilled by third-party suppliers, some issues require coordination with those suppliers before a final resolution is offered.

Pet Product Use

Our products are general pet-care and home-use products. They are not medical, veterinary, or professional grooming substitutes. Always supervise pets when introducing a new product and discontinue use if a product becomes damaged or unsuitable for your pet.

Limitation of Liability

To the fullest extent permitted by law, Proundfur is not liable for indirect, incidental, special, or consequential damages arising from use of the website, products, shipping delays, supplier issues, or customer misuse of products.