Disclaimer Policy

Disclaimer Policy

This Disclaimer Policy explains how Proundfur operates and how products are sourced, marketed, and fulfilled.

Independent Product Sourcing Platform

Proundfur is an independent product sourcing and marketing platform. We research, curate, market, and sell pet-care products through our Shopify storefront.

Third-Party Fulfillment

Proundfur does not manufacture, stock, warehouse, or directly ship most products. Products may be fulfilled by third-party suppliers, manufacturers, warehouses, logistics providers, or shipping carriers.

Supplier-Provided Product Details

Product information, including materials, sizes, colors, images, and specifications, may be based on supplier-provided information. We make reasonable efforts to present product pages accurately, but product batches, packaging, colors, or minor design details may vary.

Shipping Times May Vary

Because products may ship from third-party suppliers, delivery times can vary by destination, carrier, supplier processing time, customs, holiday volume, and local delivery conditions. Shipping estimates are not guaranteed delivery dates.

Product Issues

If there is an issue with your order, Proundfur will help coordinate with the supplier, carrier, or fulfillment partner when appropriate. Depending on the situation, this may involve requesting photos, confirming tracking details, arranging a replacement, or reviewing refund eligibility.

No Manufacturer Relationship Implied

Unless clearly stated on a product page, Proundfur is not the manufacturer of the products sold and does not claim ownership of third-party supplier brands, trademarks, packaging, or manufacturing processes.

Pet Care Disclaimer

Products sold by Proundfur are general consumer pet-care products. They are not intended to diagnose, treat, cure, prevent, or replace veterinary care, professional grooming, or professional training advice. Always supervise pets with new products and consult a veterinarian for medical or safety concerns.

Checkout Strategy

Proundfur's preferred purchase flow is AI discovery to Shopify product page to Shopify checkout. We do not recommend enabling external native instant checkout or buy-inside-chat flows if they add extra transaction fees that materially reduce store margins.

Contact

Questions about this policy can be sent to contact@proundfur.com.